Legal Information
1. Introduction
By using our website, donation services, or engaging with Ikhaya, you agree to the following Terms & Conditions. These terms apply to donors, volunteers, partners, and general website visitors.
2. Donations
-
All donations are voluntary and non-refundable.
-
Funds are used to support Ikhaya’s mission, including safe housing, counseling, advocacy, and outreach.
-
Donations are processed securely via third-party providers (DPO Group, PayPal, Mobile Money, or recognized banks).
-
Donors will receive receipts for all contributions.
3. Volunteers & Partnerships
-
Volunteers must apply through official forms or direct contact.
-
Partnerships are formalized through written agreements.
-
Ikhaya reserves the right to accept or decline volunteer/partnership applications at its discretion.
-
Volunteers must comply with Ikhaya’s safeguarding policies and code of conduct.
4. Website Content
-
All content (text, images, logo, resources) on the Ikhaya website is the property of Ikhaya unless otherwise credited.
-
Content may not be reproduced, copied, or used for commercial purposes without written permission.
-
Educational sharing for awareness is encouraged, provided Ikhaya is credited as the source.
5. Privacy & Data Protection
-
Personal information collected through donations, volunteer sign-ups, or newsletters is handled according to Ikhaya’s Privacy Policy.
-
Ikhaya does not sell or share personal data with third parties for marketing purposes.
6. Limitation of Liability
-
Ikhaya provides information and resources in good faith but is not liable for external links, third-party services, or misuse of information.
-
Support for survivors is offered confidentially and within the limits of professional capacity. Emergency services should always be contacted in immediate danger.
7. Changes to Terms
Ikhaya may update these Terms & Conditions from time to time. Updated terms will be posted on the website with the effective date.
8. Contact Us
For any questions or concerns about these Terms & Conditions:
📞 +260 966 841 631 | +260 979 268 260
📧 ikhayahome@outlook.com
📍 No. 994 Chipilepile Rd, Avondale, Zambia